JD EDwards :: essays research papers

COMPANY OVREVIEW: JD. Edwards provide innovative, full range business solutions for multinational organizations for almost a quarter of a century. Its innovative approach allowed it to act as a true business partner with companies of all sizes, leveraging their existing investments and taking advantage of new technologies thereby increasing their competitive advantage. 80 international offices are maintained to support an ever-expanding customer base of more than 6200 installations distributed among 113 countries. J.D. Edwards also helped to shape the next phase of e-business in the Internet economy: collaborative commerce (C-Commerce). C-Commerce is the ability to deliver open, collaborative technologies that facilitate communication among organizations, suppliers and customers across a supply chain, maximizing value in business-to-business environments. J.D. Edwards has over 80 product alliance partners, leading to a myriad of platform variations in implementing their business solutions. Providing a means for its international sales force to demonstrate their range of applications in ways that emulate the diverse environments of its customers was a formidable and costly challenge. As with most dynamic international organizations, J.D. Edwards has a continually expanding internal requirement for collaborative and business process applications. A number of pending application initiatives meant that the wide area network infrastructure would require expansion. Reducing the network overhead of bandwidth hungry client/server applications could allay costly link upgrades. J.D. Edwards operates a tiered IT administration architecture. The primary IT expertise and 7x24 support services are concentrated at the corporate headquarters in Denver. Administrators are stationed at larger hub sites and also support smaller satellite offices. These regional administrators incur significant travel expense when server console access is required at the satellite locations. Solutions J.D. Edwards implemented Windows 2000 Terminal Services to provide single instance delivery of its business applications integrated within a wide variety of client environments. Their centralized Windows 2000 terminal servers now provide product demonstration capabilities for an international sales force of 300, highlighting an array of product integration capabilities. Centralizing these complex client scenarios significantly reduced the ongoing support and management of the sales systems. Prior to setting up Windows 2000 terminal servers, demos were being run by individual sales people on their own laptops, they would demo multiple versions of the software by having multiple hard drives. That was a lot of administration overhead. Deployment of the constant stream of application updates was also greatly simplified. When there are new versions of client software they’re very easy to deploy. J.D. Edwards also deployed Terminal Services as a delivery platform for a bandwidth hungry client/server application.